FAQs

Frequently Asked Questions

1. What services do you offer?

 We offer a wide range of services including administrative support, calendar management, travel arrangements, project management, research, social media management, event coordination, customer support, content creation, and more.

2. How does your pricing work?

We offer customized packages starting at $499 based on number of hours, your specific needs and the scope of the services required. We offer flexible pricing options to accommodate different budgets. Please contact us for a personalized quote.

3. How do I get started with your services?

Getting started is easy! Simply reach out to us through our website or contact information provided. We will schedule a consultation to discuss your requirements, understand your goals, and get you started with your trusted assistant. 

4. Are your services available on a long-term basis or for one-time projects?

We offer both long-term support and assistance for one-time projects. Whether you need ongoing virtual assistance or require help with a specific project, we can tailor our services to meet your needs.

5. How do you ensure the security and confidentiality of client information?

Client confidentiality is of utmost importance to us. We have strict data protection measures in place, and all client information is handled with the highest level of security. We are committed to maintaining the privacy and confidentiality of our clients' data.

6. What is your cancellation policy?

We understand that circumstances may change, and we have a flexible cancellation policy in place. We require advance notice for cancellations, and specific details can be discussed during our initial consultation.

7. Can I request additional services not listed on your website?

Absolutely! While we have listed our core services on our website, we are always open to discussing additional services that can cater to your unique requirements. Please let us know your specific needs, and we will work with you to find a solution.

8. How responsive is your customer support?

We take pride in our prompt and responsive customer support. We strive to address client inquiries and concerns as quickly as possible, usually within 24 hours. Our team is dedicated to providing excellent support and ensuring client satisfaction.

Didn't find the answer to your question? Contact us at hello@yourtrustedassist.com.

 

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